LOCKED DOOR POLICY IN EFFECT

Please ring the DOORBELL or CALL 416-531-8282 to notify us on your arrival to the clinic

We encourage you to use our online pet store for all food orders at www.myvetstore.ca/rah Free delivery for all order over $100 and other discounts are available

Need to book a general appointment, new client or need your pet’s medication to be refilled? MANDATORY ONLINE FORMS ARE TO BE COMPLETED HERE

We understand it is difficult to have your pet treated without you, and we want to ensure you that our dedicated team is working hard to keep your pet calm while in our care. If you have any questions or concerns, please just ask and we will be glad to help you.

Unfortunately, we will be keeping our doors locked for longer than expected so please make sure you come prepared for the weather and the wait. Please note, our washrooms will not be available for client use.


While most of our clients have been very patient and understanding, we would like to remind other clients that verbal or physical abuse of any kind will not be tolerated, whether on the phone or during our curb side interactions. Our staff work long hard hours and your kindness would be appreciated. There is times we would not be able to accommodate you due to work overload and may suggest an emergency clinic. This is not to turn you away, however to give the best care to your pet at that time. We are only human, please be kind. Thank you for your ongoing support.

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